Lone Worker Personal Safety Training Day Video
The video below gives an idea about our unique and effective Lone Worker Personal Safety Training Days. There are separate half day open courses which can be combined into a very informative and practical day. These can also be provided on-site at your organisation.
The morning is all about:
- Lone Worker responsibilities (individual and company duty of care)
- Risk assessments
- Lone Worker Policy mini workshop
- Customer service excellence in trying circumstances
- Conflict Management Training
The afternoon is dedicated to providing very real and practical experience to handle difficult customers and potential threats:
- Practical intimidations with interactive supportive coaching
- Self protection as a very last resort